ServiceM8 is a cloud-based job management solution purposefully designed for a broad range of smaller sized, service-based businesses.
From creating job quotes to invoicing and payment collection, ServiceM8 provides realtime information on what jobs are active, what quotes have been issued to clients, and where and when your staff are at client sites.
Setting ServiceM8 apart from its competitors is its combination of being low-cost while providing high value features. ServiceM8 has been thoughtfully designed to be used in the real world. It has struck a beautiful balance between delivering benefits through leading technology while remaining accessible with a "small business friendly" price point.
There are very few competitors that compete with ServiceM8 on pure cost. Simply put, it is one of the lowest cost job management platforms on the market today. If you find a competing product at a comparable cost, you can almost gaurantee it will lack in features when compared to ServiceM8. Or if you find a competing product based on feature parity, you will quickly learn it will come at a significantly higher price point.
A low cost of entry doesn't mean skimping on quality or features. The team at ServiceM8 deliberately decided to be an Apple iOS exclusive. This means they have gone "all in" to make the best real-world experience they possibly can on the most trusted mobile platform in the world. It does mean that to recieve the full benefit of using ServiceM8, you and your team will need to use iOS devices such as iPhones and iPads. When you compare the average lifespan and total cost of ownership between iPhones/iPads to their Android equivalents, you will learn that ServiceM8 starts making a lot of sense, and potentially saving you a whole bunch of dollars as well.
ServiceM8 is fantastic for the smaller sized, service-based business. So what is "small" and "service-based"?
Ideally suited for the smaller business...
Smaller-sized businesses tend to have between 1 and 50 staff involved with managing client jobs coming through a variety of channels such as phone, email, SMS messaging, and online. You might be a busy sole operator servicing a specific territory, or you might have a medium-sized team of part time contractors, permanent employees and some office administrators.
...and the service-based business
Examples of service-based businesses include trades (plumbing, gas, electrical, builders), cleaning, owner-operator drivers, labour hire, or any business where you might provide specialist onsite or offsite services.
Rather than businesses who rely on long, drawn out sales motions, extended consultancy engagements, or program management timelines, ServiceM8 is instead ideally suited to businesses that deal with jobs that are generally transactional in nature, with relativley short life-cycles, e.g. spanning from a few minutes through to a few days. You will be the type of business that often provides a quote to a client before they accept and commit to proceed. And you are probably managing and coordinating several of these jobs every day and every week.
This is one of the most asked questions we get from potential ServiceM8 customers.
ServiceM8 is very vocal about being an Apple iOS exclusive. But do you want to know a secret? It can also run on an Android phone with almost all the necessary day-to-day functionality you'll likely need.
Allocating and tracking the progress of a job to someone who runs on Android? No problem. Need them to update a job with a note, photo, check-list item, or even run through one of your prized Custom Forms such as a Job Safety or Task Analysis? Sure thing.
There are a few things... well a lot of things... that the Apple client can do that the Android experience will not. But trust me, most the essential elements you need to get work done is there and available to Android users. Let's talk.
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