Stripe Fee Calculator add-on

Stripe is a convenient and fast way to get paid. But their transaction fees can very quickly add up. 

Would you like to estimate how much to add to an invoice so the customer absorbs the fee instead?  

With the Stripe Fee Calculator add-on

  • Works with ServiceM8 iOS app or desktop Dispatch Board.
  • Easily calculate the estimated Stripe transaction fee.
  • Automatically use the job’s current invoice amount, or use a custom amount.
  • Choose to include ServiceM8’s fee on top of the Stripe fees. 
  • Run calculations multiple times with different invoice amounts.
  • Save calculations into the job diary for future reference.

This add-on provides a convenient way to estimate Stripe fees for guideline purposes only, and will not change or modify actual job invoice amounts.

Please check your local legal obligations with regards to passing on fees and surcharges to your customers.

FAQ

The add-on uses the following formula to calculate the adjusted amount: Proposed Invoice Total = (Original Invoice + Transaction Fee) / (1 - Percentage Fees)

Using an example:

  1. Original Invoice: $100
  2. Stripe Percentage Fee: 2.9% (0.029)
  3. ServiceM8 Percentage Fee: 0.2% (0.002)
  4. Stripe Transaction Fee: $0.30
  5. Proposed Invoice Total = (100 + 0.30) / (1 - 0.031) ≈ $103.515 (rounded to $103.51)

With this Proposed Invoice Total of $103.51, after Stripe and ServiceM8 deducts their fees, you would receive an amount very close to the original invoice amount of $100. The calculated fee in this case is $3.51.

Learn more about the Stripe fee calculation here

The add-on is an estimation tool and we do not guarantee that the results will always perfectly match the actual charges you may incur from Stripe.

ServiceM8 also adds its own fee on top of the Stripe fees. By default we have included them given you are using ServiceM8. But you also have the option to exclude them from the calculation if you want. 

The add-on was deliberately designed to not create or modify material line items in the invoicing section of the job card, as we feel the updating of material line items is something you should do directly.

We suggest you initially create a material item with an item code of 'Stripe' and an item name of 'Credit Card transaction fee' or similar. Then add that material to your job, and update the item price using the Estimated Stripe Fee value. Your invoice total should match the proposed invoice total from the calculator. Then reuse that same material item for other jobs, updating the price each time.

To help you, we've included a handy "Copy Estimated Stripe Fee to Clipboard" button in the results screen to make it easier for you with do that.

No, there were some limitations we could not overcome, so in the meantime you'll need to kill that browser tab yourself.

Simply put, no. The add-on requires an active data connection to the internet.

If you are seeing this, it is likely because

  1. You are using the add-on from the desktop Dispatch Board. Close and reopen the job card, and you'll see the  calculation summary in the job diary
  2. The 'Save result to Job Diary' was left unchecked.

We've set the fees to default to the most likely rates set by Stripe for your country/ region at the time of release. These fees may change over time, and we may from time to time update them.

In the meantime, manually change the values prior to performing the calculation.

While we have taken every care and effort to create this add-on, as with any technology there comes a risk of data loss. By subscribing to and using any of our add-ons, you are agreeing to our Terms and Conditions, End User License Agreement, and our Privacy Policy. Please read them carefully.

Dispatch Board or Mobile.Your Choice.

From the Dispatch Board

  1.  Open the desired job card
  2. Click the Stripe Fee button in the toolbar
  3. A new pop-up window will open with Current Invoice Total, Stripe Percentage Fee, and the Stripe Transaction Fee
    • The Current Invoice Total defaults to the current invoice total from the Quotes & Invoicing tab
    • The Stripe Percentage Fee defaults to the most likely percentage for your country/region 
    • The Stripe Transaction Fee defaults to the most likely value for your country/region
  4. Confirm each of the values are correct or modify them as necessary
  5. Leave the ‘Add ServiceM8 Fee (0.20%)’ option checked if you want to include ServiceM8 surcharge (recommended).
  6. Leave the ‘Save result to Job Diary’ option checked if you want to save a copy of the result to the job diary
  7. Click the ‘Calculate’ button
  8. The add-on then return and calculate the
    • The Original Invoice Total
    • The estimated amount to add to your invoice to have your customer absorb the Stripe fee
    • The new Proposed Invoice Total (the original total plus the estimated Stripe fee)
  9. The add-on also displays the Stripe Percentage and Transaction fee values you used to make the calculation
  10. Optionally click the  ‘Copy Estimated Stripe Fee to Clipboard’ button to copy the value into your clipboard. This may make it more convenient for you to add  a new material line item to charge the fee in your invoice. See the FAQ section for more guidance.

From the Mobile

  1. Open the desired job card
  2. Find and tap the Stripe Fee Calculator button in the toolbar
  3. The app will switch over to a browser tab, displaying the Current Invoice Total, Stripe Percentage Fee, and the Stripe Transaction Fee
    • The Current Invoice Total defaults to the current invoice total from the Quotes & Invoicing tab
    • The Stripe Percentage Fee defaults to the most likely percentage for your country/region 
    • The Stripe Transaction Fee defaults to the most likely value for your country/region
  4. Confirm each of the values are correct or modify them as necessary
  5. Leave the ‘Add ServiceM8 Fee (0.20%)’ option checked if you want to include ServiceM8 surcharge (recommended).
  6. Leave the ‘Save result to Job Diary’ option checked if you want to save a copy of the result to the job diary
  7. Tap the ‘Calculate’ button
  8. The add-on will calculate and return:
    • The Original Invoice Total
    • The estimated amount to add to your invoice to have your customer absorb the Stripe fee
    • The new Proposed Invoice Total (the original total plus the estimated Stripe fee)
  9. The add-on also displays the Stripe Percentage and Transaction fee values you used to make the calculation
  10. Optionally tap the  ‘Copy Estimated Stripe Fee to Clipboard’ button to copy the value into your clipboard. This may make it more convenient for you to add  a new material line item to charge the fee in your invoice. See the FAQ section for more guidance.